My reading list of design articles seems to get bigger and bigger every year. The articles are a great way to stay on top of industry trends and happenings, although you often have to sift through your inbox to find the real gems.
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If you’re a designer, you might be asked to conduct an expert review of a website or application to find usability issues or opportunities to improve the experience. Stakeholders will want to see evidence to support your review, so I thought I’d share a quick and dirty method of calculating a usability score.
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Transience in experience design

Posted 3 years ago

Transience can be a handy principle when applied tastefully in user experience design, as it follows a philosophical concept and natural pattern people already inherently understand – nothing lasts forever.
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Earlier this year I completed a 12 week online certificate course in psychology offered by the University of Toronto. Here are some of the highlights and takeaways that I found can be applied to user experience design.
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Drinking from the firehose

Posted 3 years ago

Anyone working in a software project team understands how stressful it can be preparing for the go-live date. I thought I’d use this post to describe first-hand some of the challenges I’ve faced working within a project team under tight deadlines.
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It’s always interesting when a major player like Google enters any digital realm as they’ll inevitably shake things up. Optimize is the tech giant’s A/B split testing and conversion rate optimisation platform, which is already being heralded as a game changer for design testing.
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My SXSW 2018 experience

Posted 3 years ago

This year I was fortunate enough to attend South by Southwest, the influential interactive, film, music, and creative arts festival in Austin, Texas. The conference had been on my career bucket list for years and the experience completely lived up to my expectations.
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Each of us have to face the certainty that system errors will happen, causing frustrating disruptions online. Despite how great a service is, users might need to be prompted to go back to the beginning and start an experience again if there is a major fault. When an experience goes bad, designers should lay off the cutesy error page designs and try to help users in need.
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When a designer gets stuck, they often turn to design inspiration websites to satisfy their curiosity. It’s nice to watch someone with amazing talents showcase a design but I’ve also found fixating on inspirational ‘design porn’ can be harmful to the creative process.
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I’ve compiled a list of 101 types of experiences a designer could attempt before shuffling off this mortal coil. Some of the items are ambitious (eg. design an online bank) but I can happily say I’ve crossed off a good chunk of this bucket list.
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