Have you ever wanted to set up a closed-circuit security camera on your website? That’s what analytics tools like Usabilla, Mouseflow, and Hotjar let you do. Inject a snippet of code into a website to capture every user interaction imaginable, including page navigation, mouse movements, clicks, taps, and keystrokes. But is it okay to collect so much personal user data?
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How to avoid spaghetti research

Posted 5 months ago

The design of any app or website is only as good as the user research backing it. So how does spaghetti research impact quality and what can you do about it?
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Good books I read in 2020

Posted 9 months ago

I promise not to start this retrospective post about the events that unfolded in 2020. Everyone has already mentioned it was a year of ‘unprecedented’ world events, but I managed to distract myself from all that and get stuck into some great books. Here are a few of my favourites from the year.
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After months of consideration, I decided to dip my brush into the blackest, non-reflective black acrylic paint that you can currently splurge on, Black 3.0.
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Notification systems on any device or platform are proven to increase conversions, but they should only be considered when they help a user achieve a goal or when they can be applied without feeling abrupt or intrusive. If your product team is considering building push notifications, you should rigorously test how they impact the user experience before you roll them out into production code.
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Most visual design tools have plugins and addons to make your design workflow easier — I get that. But I have to admit, Figma is the best tool on the market right now, thanks largely to the great community of plugin developers. These are the plugins I’m using right now.
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I spent a lot of time as a kid doodling in notebooks. Not much has changed as an adult — although doodling has only been a small part of my career as a designer. I found myself with more free time during the COVID-19 lockdowns and self-published an activity book of designer doodles.
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Statistics can seem daunting to a designer with a creative background, but I’ve found you don’t need to be an expert statistician to accurately analyse test results if you follow a few guidelines and ask some honest questions.
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Until recently, mocking up website copy in existing websites meant digging through <divs> and other markup to make changes, but this little bookmarklet makes the whole process much easier.
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I returned from the two day Adobe Symposium in Sydney only hours ago so I thought it’d be a good time to recall my experience while it’s fresh in my memory. This was my first time attending the Symposium and I enjoyed the quick trip.
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